Payment methodRefund method
Online paymentDebit cardsRefund to the original paying cardWithin 1 working day1-7 working days
Credit cardsRefund to the original paying cardWithin 1 working day1-15 working days
Online payment on  mobile payment platformBank cardRefund to balance of mobile payment platformWithin 1 working day1-15 working days
Bank card+couponsCoupons returned to mobile payment platformWithin 1 working day1-2 working days
China Construction Bank, China Merchants Bank, Postal Savings Bank of ChinaRefund to the original paying cardWithin 1 working day1-2 working days
Online payment via bank cardChina Construction Bank, China Merchants Bank, Postal Savings Bank of ChinaRefund to the original paying cardWithin 1 working day1-2 working days
Cash on delivery/cash on mentioningPay via POS machineRefund to the original paying cardWithin 1 working day1-15 working days
Pay by checkRefund to the original paying cardWithin 1 working day1-3 working days
Pay by cashRefund to personal saving cards( ICBC, CCB, ABC, CMB)Within 1 working day1-2 working days
To other personal saving cardsWithin 1 working day2-5 working days
Installment paymentOnline, in installmentsRefund to the original paying card(1. Return the total amount paid in all installments; 2. Please consult the issuing bank for the return of installment handling fee)Within 1 working day2-15 working days
Company transferRefund to the original company accountWithin 1 working day1-3 working days
Postal transferPersonal saving cardsWithin 1 working day1-5 working days
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