Order refunds

Date: 2015-04-23
Views: 138
Order refunds

Before the goods are released: If you submit a cancellation before the goods are delivered, the refund will be completed after 30 minutes.

Before the goods are delivered to the delivery station: If you have already submitted the cancellation application before the goods have been delivered to the delivery station, the refund verification will be completed within 24 hours.

When the goods are delivered to the delivery station: If you submit a cancellation request while the order item has been loaded on the way to the delivery station, the refund verification will be completed within 24 hours of the day the item arrives at the delivery station.

Rejected orders: After the order is rejected, the system will automatically submit a cancellation request for you and complete the refund verification within 24 hours of the day.


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Tel: 86 755 2348 7006
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E-mail:kenxinda@kenxinda.com
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